Refund and Returns Policy

Refund Policy

Thank you for shopping at Moritelo Skin Care.

If you are not completely satisfied with your purchase, we are here to assist you.

Returns

You have 5 calendar days from the date of receipt to return an item.

To be eligible for a return, your item must be unused, in the same condition as when you received it, and in the original packaging. Additionally, a receipt or proof of purchase is required.

Refunds

Upon receiving your returned item, we will inspect it and notify you of its status. If your return is approved, we will initiate a refund to your credit card or original method of payment.

You will receive the credit within a specified number of days, depending on your card issuer’s policies.